The right digital tools make your retail business faster, leaner, and easier to run.
We assess your current digital setup, identify where the right tools create genuine value, and give you a clear, independent recommendation — without a vendor agenda. Then we help you implement what's agreed.
From $1,800 · Scoped to your business and tech objectives · Vendor-independent advice
Digital tools across your whole retail operation
The Digital Tools Advisory looks at your full technology picture — not just one system in isolation. What tools you have, how well they're being used, where the gaps are, and what the right next moves look like.
Tech Stack Audit
A review of every tool your business currently uses — what it costs, how well it's used, whether it integrates with your other systems, and whether it's the right fit for where your business is heading.
AI for Retail
Where AI creates genuine value in your specific operation — buying, inventory, marketing, rostering, reporting, and customer service — and a prioritised plan to act on it.
Answer Engine Optimisation
Making sure your business appears in AI-generated answers and search results — optimising your content and digital presence for the way customers are increasingly finding businesses.
Reporting & Data Tools
Evaluating your current reporting setup and identifying where better tools or configurations would give you faster, clearer visibility into how your business is performing.
eCommerce & Omnichannel
Assessing your online presence, platform, and how well your digital and physical channels connect — and where investment in tools would improve the customer experience or the business economics.
Integrations & Automation
Identifying where your tools should be talking to each other but aren't — and where automation can remove manual work, reduce errors, and free up your team's time.
All recommendations are vendor-independent. We recommend what's right for your business — based on your operation, your budget, and your priorities.
Audit, recommend, implement — in that order
We always start with the audit. Understanding your current setup before recommending anything prevents the common mistake of adding tools without addressing how the existing ones are working.
Discovery & Audit
A review of your current digital setup — every tool, what it costs, how it's used, and how well it connects to the rest of your operation.
Gap & Opportunity Analysis
Identifying where the right tools would create genuine value — and where you're paying for tools that aren't delivering it. Prioritised by impact, not by what's newest.
Written Recommendation
A clear, written recommendation — what to keep, what to change, what to add, and in what order. With rationale, estimated cost, and a realistic view of the effort involved.
Implementation Support
If you want to proceed, we can manage the implementation — tool setup, team training, and the ongoing advisory to keep your digital stack working as your business evolves.
Start with the audit. Build from there.
The Digital Tools Advisory starts with a one-day audit. Implementation support and ongoing advisory are scoped and priced separately based on what the audit finds and what you want to act on.
Digital Tools Audit
- Full review of current digital tools and costs
- Gap and opportunity analysis
- AI readiness assessment
- AEO and digital presence review
- Written findings and recommendations
- Prioritised action plan
Implementation Support
Tool setup, configuration, and team training following the audit, scoped and quoted based on what the audit recommends and what you want to implement.
Ongoing Advisory
Monthly retainer to keep your digital stack current, new updates, changes to existing setup, and advisory as the technology evolves.
Already had an AI for Retail Audit? The Digital Tools Advisory builds on it, covering your broader tech stack and digital presence, not just AI tools. Talk to us about how the two can be sequenced.
Retailers who want their digital tools to work harder
The Digital Tools Advisory is for retail businesses that know their digital setup could be working better, but aren't sure where the gaps are, what to prioritise, or which tools are actually worth the investment.
It's also for businesses that want an independent view before committing to a vendor. Someone with retail operations experience who can separate the tools that genuinely help from the ones that look good in a demo.
- Businesses paying for tools they're not fully using
- Businesses that have been approached by vendors and want an independent view
- Retailers who want to understand where AI fits their specific operation
- Businesses whose systems don't talk to each other and want to fix it
- Retailers building or rebuilding their digital stack as they scale
- Any business that wants clearer visibility of what their digital spend is actually delivering
Find out what your digital tools are — and aren't — doing for your business.
Book a 30-minute discovery call to talk through your current setup and work out whether the Digital Tools Audit is the right starting point.