Getting the right system is half the job. Getting it working in your business is the other half.
We manage the full implementation — from selecting the right system for your operation through to deployment, team training, and confirmed adoption. You get a system that actually works, not one that sits half-configured.
From $5,000 · Fully scoped before work begins · 50% deposit on signing
The systems that run your retail operation
We work across the core technology categories in retail — selecting the right option for your business, managing the deployment, and making sure your team can use it from day one.
Point of Sale (POS)
Selection, configuration, and deployment of your POS system — including product setup, payment integration, reporting configuration, and staff training.
Inventory Management
Implementing inventory and stock control systems that give you real visibility — reorder points, supplier management, and integration with your POS and reporting tools.
Reporting & Business Intelligence
Power BI and dashboard builds that turn your trading data into decisions — sales, margin, stock, and team performance in one place, updated automatically.
Rostering & Workforce Management
Deploying rostering tools that connect to your trading patterns, award requirements, and budget — and training your managers to use them properly.
eCommerce Integration
Connecting your online and physical retail operations — inventory sync, order management, and reporting that treats both channels as one business.
Other Retail Systems
If your system need doesn't fit neatly here, get in touch. If it runs a retail operation and needs implementing properly, we can scope it.
From needs analysis to a team that knows how to use it
A system implementation is only complete when your team is using it confidently and your business is getting the value from it. That's the standard we work to.
Needs Analysis
A clear definition of what your business actually needs from the system — before any vendor is considered. Prevents buying more than you need, or the wrong thing entirely.
System Selection & Recommendation
A shortlist of suitable options evaluated against your needs, budget, and existing tech stack — with a written recommendation and rationale you can act on with confidence.
Deployment & Configuration
Full deployment and configuration of the agreed system — set up to match your operation, not left in a default state for you to figure out.
Team Training
Hands-on training for your team — role-specific, practical, and delivered in your business. Not a vendor webinar. Training that results in people actually using the system.
Adoption Confirmation
A post-deployment check to confirm the system is being used correctly, issues are resolved, and the business is getting the value the implementation was designed to deliver.
Handover Documentation
System guides, admin credentials, configuration notes, and process documentation — packaged so your team can manage the system independently going forward.
Five stages from brief to fully adopted
Every implementation starts with understanding what your business actually needs — before a single vendor is looked at. The process is managed end-to-end so nothing falls through the gaps.
Needs Analysis
We define exactly what the system needs to do for your business — current pain points, must-haves, and the constraints that narrow the field before evaluation begins.
System Selection
We evaluate the market, shortlist two to three options, and present a written recommendation with rationale. You make the final call with full information.
Deployment & Configuration
The system is deployed and configured to match your operation — products, users, integrations, and reporting set up correctly from the start.
Training
Hands-on training delivered in your business — role by role, practical, and followed up until the team is confident and using the system correctly.
Adoption & Handover
A post-go-live check confirms adoption, resolves any issues, and completes the handover. Documentation packaged and signed off.
Scoped and quoted before any work begins
Implementation fees are based on scope — the base engagement covers 30 hours. Larger or more complex implementations are quoted with a full hour estimate upfront so you know the total cost before committing.
System Implementation
- Needs analysis and system brief
- Vendor evaluation and written recommendation
- 30 hours of implementation management time
- Deployment and configuration oversight
- Team training — hands-on, role-specific
- Adoption confirmation post go-live
- Handover documentation
Additional Time
Any hours beyond the base 30 are billed at $250/hr. The total estimated hours and cost are agreed in the SOW before work begins.
Ongoing Maintenance
Post-implementation maintenance retainer available for system updates, configuration changes, new user onboarding, and reporting adjustments.
Not sure what your implementation involves? Book a 30-minute scoping call. We'll work out what the project requires, what it will cost, and whether we're the right fit — before anything is committed.
Ready to get a system working properly in your business?
Book a 30-minute scoping call. We'll work out what you need, what it will cost, and what the process looks like — before any commitment is made.