Some projects need more than a plan. They need someone who sees them through.
The difference between a good strategy and a real outcome is execution. We scope your project, build the plan, coordinate the moving parts, and drive it to completion — so the work actually gets done.
From $5,000 · Fully scoped and quoted before work begins · 50% deposit on signing
Retail projects across the full breadth of the operation
Every project is different. The common thread is that each one has a defined outcome, a timeline, and stakeholders who need it delivered — not just planned.
Range & Buying Strategy
A structured review and rebuild of your product range — category architecture, supplier consolidation, margin improvement, and a buying plan that connects to your trading calendar.
Store Operations Overhaul
End-to-end review and redesign of how your store operates — from opening procedures to customer flow, team accountability, and the standards that make consistency possible.
Market Entry Planning
Building the commercial and operational foundation for entering the Australian market — or expanding into new channels, formats, or locations within it.
Marketing & Brand Positioning
Clarifying your retail brand positioning and translating it into a marketing plan — channel strategy, campaign calendar, and the messaging that connects with your customer.
Technology & Systems Review
Assessing your current tech stack against what your operation actually needs — identifying gaps, evaluating options, and building the brief for what comes next.
Other Scoped Projects
If your project doesn't fit neatly into one of these categories, that's fine. If it's retail and it has a defined outcome, get in touch and we'll tell you whether we're the right fit.
Structure, visibility, and a completed outcome
Every project engagement includes the same foundation — a clear brief, a managed process, and documentation your business keeps when the work is done.
Scoping Document & SOW
Before any work starts, you get a written scope of work — problem definition, outcomes, deliverables, timeline, and total cost. No surprises mid-project.
Project Plan with Milestones
A working project plan that maps workstreams, dependencies, and milestones against your timeline — updated throughout and visible to everyone who needs it.
Weekly Progress Updates
A short written update every week — what's been done, what's next, and anything that needs a decision. Issues surface early, not at the end.
Risk Register
A live risk register maintained throughout the project — tracking what could go wrong, how likely it is, and what we're doing about it before it becomes a problem.
Final Deliverable
The agreed output for your project — whether that's a strategy document, an operational model, a report, or a fully implemented change. Defined in the SOW, delivered on time.
Handover Documentation
Everything your team needs to own the outcome after the project closes — documented, packaged, and handed over cleanly so nothing lives only in someone's head.
Three types of retail business that benefit most
The retainer works well in different situations. The common thread is a retail business owner or leader who wants senior input on a regular basis — without a full-time commitment on either side.
The Growing Business
A retail business that's performing well and wants to keep improving — seasonal planning, margin management, team development, and the strategic questions that come with growth.
The Owner-Operator
An owner running the business day-to-day without a senior team to think with. The retainer gives them a regular, structured conversation with someone who understands retail at a senior level.
The Business in Transition
A business going through a change — new ownership, new format, new market, new leadership — that needs consistent senior support through the transition without a full project commitment.
Scoped and quoted before any work begins
Project fees are based on scope — the base engagement covers 30 hours of project management time. Larger or more complex projects are quoted with a full hour estimate upfront, so you know the total cost before committing.
Project Management
- Scoping workshop and Statement of Work
- Project plan with milestones and timeline
- 30 hours of project management time
- Weekly progress updates throughout
- Risk register maintained throughout
- Final deliverable as agreed in SOW
- Handover documentation
Additional Time
Any hours beyond the base 30 are billed at $250/hr. The total estimated hours — and therefore total cost — are agreed in the SOW before work begins.
Payment Terms
50% deposit on signing. Balance invoiced on final delivery. Payment due within 14 days of invoice.
Not sure of your scope yet? That's what the scoping conversation is for. Book a 30-minute call and we'll work out what the project actually involves, what it will cost, and whether we're the right fit before anything is committed.
Have a project that needs to get done?
Book a 30-minute scoping call. We'll work out what the project involves, what it will cost, and whether we're the right fit — before anything is committed.