Senior retail expertise, without the overhead of a full-time hire.
A structured monthly retainer that gives you scheduled access to senior retail advisory — strategy, operations, problem-solving, and a second opinion when it matters. Available when you need it, without a full-time salary commitment.
From $500/month · Minimum 3-month engagement · Additional hours at $250/hr
Scheduled access across the areas that matter most
The retainer is structured around your business priorities — not a fixed agenda. These are the areas most clients draw on month to month.
Trading & Performance Review
Regular review of your trading performance — sales, margin, stock, and team — with a senior retail lens on what the numbers are telling you and what to do about it.
Operational Problem Solving
A sounding board for operational challenges as they arise — rostering, supplier issues, process breakdowns, team performance. Practical advice, not theory.
Strategy & Planning Support
Input on seasonal planning, promotional strategy, range decisions, and the medium-term moves that shape how your business performs over time.
People & Team Management
Support on team structure, performance conversations, hiring decisions, and the leadership questions that come up in any retail business.
Systems & Process Improvement
Identifying where your systems and processes can work harder — and making incremental improvements that compound over time without requiring a full project.
Ad Hoc Advisory
A senior retail brain available between sessions for questions, decisions, and situations that can't wait for the next scheduled call.
A consistent monthly structure with flexibility built in
The retainer is designed to give you reliable access to senior retail thinking without the cost or commitment of a full-time hire. Each month has a clear structure — and room to move based on what your business needs.
Most clients find the retainer becomes the most valuable hour of their month — a structured conversation that keeps the business moving in the right direction, with someone who understands retail deeply enough to give direct advice, not just frameworks.
- Monthly 90-minute strategy and operations session
- Written summary and action items after each session
- Email and message access between sessions for ad hoc questions
- Review of key trading data and KPIs each month
- Priority access to book additional hours at $250/hr
- Continuity — the same person every month, who knows your business
Three types of retail business that benefit most
The retainer works well in different situations. The common thread is a retail business owner or leader who wants senior input on a regular basis — without a full-time commitment on either side.
The Growing Business
A retail business that's performing well and wants to keep improving — seasonal planning, margin management, team development, and the strategic questions that come with growth.
The Owner-Operator
An owner running the business day-to-day without a senior team to think with. The retainer gives them a regular, structured conversation with someone who understands retail at a senior level.
The Business in Transition
A business going through a change — new ownership, new format, new market, new leadership — that needs consistent senior support through the transition without a full project commitment.
Predictable monthly cost, flexible structure
The retainer is designed to be a low-friction commitment — a fixed monthly fee that gives you scheduled access and flexibility to draw on additional time when you need it.
Operations Support
- Monthly 90-minute strategy and operations session
- Written summary and action items after each session
- Email and message access between sessions
- Monthly trading data and KPI review
- Priority access to additional hours
- Continuity — same person, every month
Additional Hours
Additional work beyond the monthly session — project support, document reviews, supplier negotiations, or anything that requires dedicated time — is billed at $250/hr.
Minimum Term
Minimum 3-month engagement. After that, the retainer continues on a rolling monthly basis and can be cancelled with 30 days notice.
Not sure if a retainer is right for your situation? Book a 30-minute call. We'll work out whether ongoing advisory is the right fit, or whether a one-off project or Health Check is a better starting point.
Senior retail thinking, every month.
Book a 30-minute call to talk through your business and work out whether the retainer is the right fit — or whether a different starting point makes more sense.